Consumers have recently become more vocal regarding their dissatisfaction with confusing phone trees, long hold times, and disruptive agent transfers.
Those consumer sentiments have become very costly, resulting in once-loyal customers leaving for the competition and shoppers abandoning their purchases.
The ASG Platform was founded to improve the experiences of both consumers and organizations.
The ASG Platform was originally established in 2010 as GFTL, LLC after our President, Ray Bolouri, recognized that institutional communication methods were costly and restrictive. Ray put a team together in order to solve those problems, a platform that would allow organizations to efficiently communicate on the medium that people prefer: text message.
The network and platform were tested, modified, and re-tested, until they met the high standards of HIPAA compliance, PCI compliance, SOX security protocol matching, and carrier-grade service auditing. Then, on January 14, 2013, they proudly opened the door to clients by debuting their services following the 2013 CES convention in Las Vegas. The rest is history in the making.
Soon after ASG Platform's debut, Fortune 500 companies, such as PF Changs, Lincoln Properties, and Pool Corp., recognized its value. For many organizations, mobile communication was becoming a primary means of nurturing relationships and conducting transactions. Yet, when these organizations relied on mobile applications, they inadvertently excluded the majority of the market –the people who either would not or technologically could not download the specific application. Early adopters realized that the ASG Platform was able to significantly improve accessibility by providing a mobile platform that was unrestricted by downloads, carrier plans, hardware, or software.
As the ASG Platform expands, more and more businesses and organizations are discovering the benefits of its platform – they are discovering that its unparalleled accessibility easily translates to positive interactions, repeat business, and growing profits. The focus on mobile applications is slowly being superseded by a more practical focus on the most ubiquitous form of mobile communications – the text message.
We recognize our business is nothing, without the people behind it, both customers and employees alike. Our amazing teams are created by the unique and hard-working people inside of them. We recognize that important fact, and make sure that this is an amazing company to work for.
That's because we value people not only for the skills that they have but also for the potential they have. Now they have to be the right people, they have to have the drive to want to become the best because we feel like the best people, when they become the best, those best people like to hang out with the best people.
We like to find people who have the potential to become the best and we give them opportunities. For that reason, we are a very unique company and an amazing company at that.
Create software and digital tools that would allow people to do their tasks more efficiently, more robustly, and entirely, while lessening the load administratively and organizationally for those same tasks. A place where “getting th*ngs done” is less painful … and perhaps a bit more fun!
We believe in the phenomenal power and unlimited potential ability of human beings.
We believe that humans are not robots.We believe that humans should not be bound to do robotic, repetitive, and menial tasks.
We believe robots are excellent in performing tasks that are not the best fit for humans.
We, as a company, are creating software tools that help machines do what machines are good at so that human beings can have more free time to focus on what we believe is every being's magical superpowers: Problem Solving, Creativity, and Critical Thinking.
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